What to do if a Bank Account, Debit and Credit Card gets Hacked
As we all know that science and technology are developing day by day. While on one hand these techniques make our work easier, on the other hand some people are taking wrong advantage of these techniques. In which online fraud cases are increasing very fast. Everyday cases of people getting debit and credit card hacked. Some cyber hackers hack your account and cause you loss of thousands of rupees.So do not panic if your bank account, debit card or credit card gets hacked. Because today we will tell you such measures, after which you will be able to save yourself from harm. So let us tell you about these measures in full detail.
1. Inform Your Bank
If your bank account, debit or credit card gets hacked at any time, inform your bank without losing time. You can give information about this fraud by visiting your bank branch or calling customer service. 24 hours customer service available. Report this fraud to the bank as soon as possible. The sooner you inform the bank, the sooner the bank will take action.
2. Block Your Debit and Credit Card
As soon as you feel that there is an illegal withdrawal from your bank account, then without losing time, block all your cards, whichever is linked to that bank account. You can block your card directly by visiting any branch of your bank or by calling Customer Care. By doing this you will be able to save the remaining money in your bank account. But you have to do all these things as soon as possible. You will easily get your bank customer care number online. These are completely toll free numbers. Most card companies provide special priority to customers on phonebanking if the card is misused.
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3. Change Your Net Banking Password
If there is an illegal withdrawal from your bank account, change your net banking password, along with blocking your debit card and credit card, and if possible transfer your remaining money to another account. You can also block your debit card and credit card through NetBanking and also apply for new debit and credit card.
4. Notify Your Bank by Email
After doing all the above things, if you wish, you can also give this information to the bank by email, by doing so, your case will get more attention. In this email, you must attach an illegal withdrawal statement or message as a screenshot. And keep these messages and invalid withdrawal statements with you, it can help you in future
5. Apply for Compensation
If there is an illegal withdrawal from your account, then you can make a written complaint for it and ask for compensation. You must give this written complaint within 3 days of the illegal withdrawal. Otherwise this process can take a long time. If you have suffered financial loss in hacking, in some circumstances the bank will give you back your money. If the bank feels that money has been deducted from your account due to the bank’s negligence, then that money will be returned to you. You have to follow the process made by the bank to recover your money. But if the bank finds your fault in the investigation conducted by the bank, then you have to bear the full burden of the loss.
